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AddOneClothing - Korean, Japanese and Euro Fashion

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Return & Exchange for AddOneClothing.com

Our policy lasts 12 days. If 12 days have gone by since you get your items, unfortunately we can’t offer you a return or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can send us an email at info@addoneclothing.com for any question,.

Returns

If you need to return items, send us an email at info@addoneclothing.com.
If the items are defective or damaged, free exchange.
If you don't satisfied with the items, you can also return them. But we need to charge you 50% restock fee.

Exchanges

If you need to exchange, send us an email at info@addoneclothing.com.
If the items are defective or damaged, free exchange.
If you don't satisfied with the items, you can exchange it for the another item. But we need to charge you 40% restock fee.

Shipping

You will be responsible for paying your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@addoneclothing.com.

 AddOneClothing - Street Styles, Stylish Clothes, Korean Fashion, Japanese Fashion, Street Fashion, European Fashion

 

 

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